Member Rights

Office for Civil Rights (OCR) Section 504

If you have any trouble getting information from our plan in a format that is accessible and appropriate for you, please contact us to file a grievance with Member Services.

Courtney LaPrade, AVP Business Development and Growth
Email: [email protected]
Phone: 1 (844) 214-8633; TTY 711

You may also file a complaint with the Office for Civil Rights online, or by calling 1-800-368-1019 or TTY 1-800-537-7697 to speak with someone who can answer your questions and guide you through the process.

2025 Notice of Privacy (HIPAA)

2025 Anti-Discrimination Notice & Multi-Language Interpreter